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Glossary

Josh​

Joy of Serving Homecare

What is Booking?​

Everything between Service selection to Service delivery Booking
(One Admission to One Discharge)

In Bookings we have

  • Selection of SKU (AHC Services | Equipment | Labs)
  • Sending Estimation/ Payments to patient
  • List of Orders (Multiple SKU's - 1 Order)
  • Fulfillments
  • Debit/Credit Log & Auto Invoices
  • Assessment & Recommendations
  • Extend

Booking Page

What is Fulfillment?​

Fulfillments are system generated appointments/sales order for equipment In Fulfillments we have

  • List of Appointments, Assign to Provider
  • Status Update (Refund)
  • Add fulfillments
  • Status Update (Fulfilled)
  • Auto Detect money against each appointment post checkout

Terminology​

  • SKU: Stock Keeping Unit [AHC Services | Labs | Equipment’s]
  • Orders: Multiple SKU’s are orders
  • Recommendation: Comes from Clinical Forms
  • Debit: Is Wallet
  • Debit Log: Billing Log
  • Borrowed Credit: Is Credit payment from Hospital, Corporate & VIP patient

Indent​

Indent is a request to the Purchase department for the purchase of specific items. Whenever a material is out of stock and needs to be replenished, an indent is raised to the purchase department.

Purchase Order (PO)​

A purchase order is a commercial document issued by a buyer to a seller, indicating the types, quantities, and agreed prices of products or services that the buyer intends to purchase. It serves as a formal request for the seller to supply the specified goods or services under the stated terms and conditions.

Store Receipt Voucher (SRV)​

A Store Receipt Voucher (SRV), also known as a Goods Received Note, is a document used to acknowledge the receipt of goods or materials from a supplier or vendor.

Sales Order​

A sales order is a document generated by a seller or a business to confirm the details of a customer's request to purchase products or services. In our system a sales order is generate once patient has done the payment for equipment(Sale & Rental). We need to process the Sales Order, Sales order is completed once the equipment is delivered/installed

Service Order Request​

We create a service order whenever there is a purchase of rental (Equipment) or subscription (IT). This is similar to PO. A service order request is a formal document or communication submitted by a client to request specific services from a service provider or company.

Assets​

Assets refer to valuable resources owned or controlled by an individual, organization, or entity. Assets are essential to a business as they contribute to its value and generate future economic benefits.