| PRE/Integrator | Booking |
| PRE/Integrator | Adding SKU's, Orders & Assessment |
| PRE/Integrator | Sharing Link to Patient (Estimation, Consent & Payment) |
| PRE/Integrator | Status - Created, Repeat Followup, Disqulify, Confirm, Paid, Partially Paid |
| PRE/Integrator | Requesting for Discount Approval if required |
| PRE/Integrator | Request for Credit Approval if required |
| PRE/Integrator | Request for Refund Approval if required |
| Service Delivery | Assign Assessment to respective provider |
| Service Delivery | Adding & Maintaining Provider Calendar |
| Service Delivery | Assing appointments (fulfillments to respective provider) |
| Service Delivery | Completing Fulfillments Manually if provider doesn't checkout |
| Service Delivery | Requesting for Refund (Cancel) |
| Service Delivery | Pending QA Status to be Changed to Completed, after checking all the fulfillments and debit log |
| Service Delivery | Status - Paid, Partially Paid, Service In Progress, Pending QA, Completed |
| Billing Team | Monitors Debit/Credit Log |
| Billing Team | Collection for Borrowed Credit |
| Billing Team | Approvals for Refund |
| Billing Team | Monitors System Generated Invoice |
| Unit Head | Approves/Reject Discount, Borrowed Credit & Refund in Booking Page |
| Corporate | Approves/Reject Discount, Borrowed Credit & Refund in Booking Page |
| SCM | Views Sales Order |
| SCM | Completes the fulfillment against sale order (Delivering of device) |