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Overview

Apollo Josh embraces the Joy of Serving Homecare.

Patient Life Cycle​

Procesflow

Auto Status (State Machine)​

Please find below the booking status which are incoporated in the Apollo Josh
Status are highlighted with bold font

  • Created - Booking Starts with Created Status
  • Followup - In case if patient wants a followup call, update status as followup and select the time
  • If Assessment
    • Post Clicking on Assessment - Status will be updated to "Pending Assessment"
    • Once Provider Clicks on Checkout - Status will be updated to "Assessment Completed"
  • If Discount
    • PRE/Integrator by default can give certian discount as per the policy
    • 1st Level Approval Unit Head - Status will be Updated "Pending Approval"
    • 2nd Level Approval Corporate - Unit Head Transfers to Corporate Status will be updated "Transferred to Corprorate"
    • Post all approval - Status will be updated to "Confirm"
  • If Disocunt & Credit
    • 1st Level Approval Unit Head - Status will be Updated "Pending Approval"
    • 2nd Level Approval Corporate - Unit Head Transfers to Corporate Status will be updated "Transferred to Corprorate"
    • Post all approval - Status will be updated to "Confirm"
  • If No Discount & No Direct - Update Status as "Confirm"
  • Accept - Post Accepting the Estimation/Consent by Patient
  • Paid - Post Payment Done by Patient
  • Partially Paid - Post Partial Payment Done by Patient
  • Service In Progress - Post 1st Checkin by the Provider or manual fulfillment by SD
  • Pending QA - Post Last Appointment Checkout by Provider
  • Completed - SD Manually Marks as Completed to generate Invoice
  • If Refund (Cancellation Flow)
    • Update Status to Cancel - This Option is active post the status is paid/partially paid
    • 1st Level at Unit Billing - Status: Pending Refund Approval
    • 2nd Level at Unit Head, within the range Unit Head can Approve if not transfers to Corprorate
    • Post all approval - Status will be updated to Refund Completed
  • Disqualifyed - Update Status as "Discqualify" with reason

SCM Workflow​

SCMProcesflow

LMS Workflow​

LMSProcesflow